PATIENT CARE COORDINATOR/TREATMENT PLANNER
Southern MD Facility, MD Full-time Salary: $35,000.00 to $40,000.00 /year
Fast paced dental practice in Hanover is seeking a Treatment planner to act as a patient care coordinator. The Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The role is essential in securing treatment plans and coordination of financial resources and/or insurance requirements and billing practices. Come join our dynamic team, where we treat our patients like family!
The candidate should have good communication/phone skills and exhibit a warm and friendly personality. Along with meeting and greeting patients, duties for the position include: Explain the treatment plan, address patient concerns and answer any questions, Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment, Build trust, and understand the patient’s objectives, Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. Scheduling, treatment planning, insurance coordination, and payment collection. We value a good team player and are looking for someone with the following skills:
- MUST have 2 years of Dental experience
- Very comfortable talking to patients about financial issues, including collecting payments
- Knowledge and experience with dental treatment plans and insurance requirements
- Detail oriented and self-motivated
- Outstanding customer service and the ability to build patient rapport
- Dentrix experience a plus
Job Type: Full-time
